Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 24 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Digital downloads

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Frequently Asked Questions

Care instructions

Shipping

I take really great care with my work, and all items are packed carefully to ensure that they arrive in your hands in perfect condition. Canvases are carefully wrapped in bubble wrap, craft paper, corner protectors and then shipped in a regular size box, mirror box or wooden crate depending on size.

All my orders are processed and shipped within 3 to 5 business days. All orders are mailed via Canada Post regular mail.

I use the address you have provided on Etsy for my shipping label, so please ensure that it is up to date.

Refunds and Exchanges
If you are unhappy with your order for any reason please contact me and I will do my best to resolve the problem quickly.

Legal imprint